Return and Refund Policy

 Relevant Finds Refund Policy   Effective Date: [May 2021]   1. **Refund Eligibility**      - Customers may be eligible for a refund under the following circumstances: 

a. Defective or Damaged Products: If the product received is defective or damaged upon arrival, customers can request a refund.             

b. Order Cancellation: Customers can request a refund if they cancel an order before it is shipped or within the specified cancellation period.             

c. Unsatisfactory Product: If a customer is dissatisfied with the product for any reason, they may request a refund within [6] days of receiving the product.   2. **Refund Process**      - To request a refund, customers must follow these steps:             

a. Contact Customer Support: Customers should contact our customer support team via email at: Teresa@relevantfinds.com or by phone at Customer Support (+1)(954)268-7592.            

 b. Provide Order Information: Customers must provide their order number and details about the reason for the refund request.            

 c. Inspection: In cases of defective or damaged products, customers may be asked to provide photographic evidence for inspection.           

 d. Refund Decision: We will review the request and notify the customer of our decision within [14] days.  

 3. **Refund Methods**      - Refunds may be issued using the original payment method or by alternative methods at our discretion.  

 4. **Refund Timeframe**      - The time it takes to process a refund may vary depending on the payment method and bank processing times. Generally, refunds will be processed within [14] days of approval.   

5. **Non-Refundable Items**      - Certain items are non-refundable, including but not limited to:           

  a. Digital products or downloadable content.           

  b. Services that have already been rendered.           

  c. Customized or personalized products.

6. **Returns**      - If a return is required, customers will be provided with instructions on how to return the product. Return shipping costs shall be covered by the customer not by Relevant Finds.   

 7. **Changes to the Refund Policy**      - Relevant Finds reserves the right to modify or update this refund policy at any time. Customers will be notified of any changes on our website or via email.  

 8. **Contact Information**      - For any questions or concerns about our refund policy, please contact Support at: Teresa@relevantfinds.com.        Customer Support:  (+1)(954)268-7592    By making a purchase from Relevant Finds, customers agree to abide by this refund policy.